MalCare Emergency Cleanup

Website suspended by
Web host or Blacklisted
by Google?

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“MalCare saved my time and website”
I first learned that my site had been taken over by malware via a message from Google Ads. MalCare identified the problem immediately and fixed it. MalCare now performs daily scans that show me anything that has changed in the last 24 hours and reassure me that my site is secure.”
Jay Adams
WordPress Developer

Fail-proof Malware Cleanup for your Hacked Website

Frequently Asked Questions

If you have any further questions, Get in touch with our friendly team

When Google blacklists your WordPress site because it’s hacked, the first thing you need to do is clean your hacked site. And then follow this guide on Blacklist Removal.

To obtain a clean website, we will need to get in touch with your hosting provider and also you’ll need to access your web server and its associated files. We get this access in the form of FTP, SFTP, or SSH access to your server. FTP stands for File Transfer Protocol, sFTP for Secure File Transfer Protocol, and SSH for Secure Shell. These are connection protocol mechanisms that allow us to log into servers to edit/add/remove files. These connection protocols allow us to log into your websites, specifically the server, and perform the remediation process. If you for some reason are unfamiliar with these protocols, don’t worry, our team of analysts is prepared to assist you in the process. To do so, you’ll need to be willing to share access information to your hosting account. Get in touch with your hosting company. We covered how to clean a website here. Here’s a tutorial on How to Find FTP Credentials and another tutorial on How to Locate a Folder Where WordPress is Installed?

Yes, we will clean your website if it’s currently hacked. Please take a look at this guide – How to clean a hacked website?

It really depends on the size of the website. To remove virus from website with MalCare usually takes 5-10 mins, on average.

Yes, MalCare scanner (of one of the best WordPress malware scan plugin) can test your website in search of WordPress virus.

No, MalCare will scan your website and then clean it. You can scan website for vulnerabilities and then clean the vulnerabilities won’t have any effect on your traffic.

Unlike hosting companies, MalCare provides quick clean-up that you can perform yourself. For fast clean ups, use MalCare.

There are several tutorials on removing malware manually available online. But manual removal is difficult and often inefficient which is why we’d recommend you to go for website malware removal service like MalCare. It’s one of the best website malware removal other there. Besides using MalCare, as a website owner you need to be careful regarding WordPress malware protection. Stay vigilant, look up for malicious website example to avoid top malicious websites, use web application firewall among other things.

Yes, it can!

For fixing hacked and virus-infected website, you will have to clean the site using MalCare’s auto-clean feature.

If more than one site is hacked, then you have to add those websites to your MalCare account. If your MalCare account is only limited to one website then, you must upgrade. Only then can you get your sites clean.

Yes, MalCare – one of the best WordPress malware removal plugin will only remove the infected code. Your files will remain unaffected and you won’t lose anything.

MalCare cleans the entire site including WordPress plugins and themes. Sometimes in a WordPress hack, hackers leave behind malicious themes and plugins that they can use to enter the site in the future.

No, MalCare will only fix WordPress site and not affect the speed of the site. It helps in cleaning your site and by enabling you to take steps to remove web malware from your site.

If you can remove website malware using the Auto-Clean button, send an email to the support team on support@malcare.com. Our engineers will investigate the file and manually remove the malware and protect your website.

Cleaning alone will not ensure your website security. It will only repair hacked website or site infected with malware. MalCare Auto-Clean will remove the malware. But MalCare security service also comes equipped with various features for security enhancements for your websites security.

Yes. MalCare has a free version that comes with one of the best website malware scanner and website firewall. Also, it will prevent future attacks and keep your website safe.

No. MalCare’s automated clean up service is a premium service and not a free tool.

There are several like Wordfence plugin, iThemes for WordPress websites, etc. MalCare will also help you fix malware, provide website protection and finally prevent hackers from getting you any further security issues.

To remove malware from a WordPress website, you need to clean the site using MalCare’s Auto-Clean feature.

How can we help you?

If you’re worried that your website has been hacked, MalCare can help you quickly fix the issue and secure your site to prevent future hacks.

My site is hacked – Help me clean it

Clean your site with MalCare’s AntiVirus solution within minutes. It will remove all malware from your complete site. Guaranteed.

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