How to Whitelist Emails from MalCare

 

Thank you for subscribing to MalCare!

We’re excited to be a part of your website journey! We’ll be sharing our best tips, techniques, and resources to help you maximize the value from your website and keep it secure. But before we do that, we want to make sure that you can receive all of our emails.

Quick Links

1. Why Whitelist MalCare?
2. Overview: How to Whitelist MalCare?
3. How to Whitelist MalCare in Gmail?
4. How to Whitelist MalCare in Yahoo?
5. How to Whitelist MalCare in Apple Mail?
6. How to Whitelist MalCare in Microsoft Outlook?
7. How to Whitelist MalCare in Hotmail?

Here’s how you can whitelist our emails before your delivery is interrupted

Why is this important?

Many e-mail and internet service providers have put in aggressive programs and filtering system to block unwanted e-mails (also known as spam).

MalCare applauds their intention to protect all of us from spam, but everyone agrees that the current system is far from perfect.

Often these programs block e-mails that you actually want to get. Here’s how you can help the system prevent “false positives” and join the fight against spam.

Solution: White-list Emails from MalCare

A whitelist is a list of email addresses of people who you want to receive emails from (and the system will never block those).

It’s a way for you to tell your email provider that Akshat from MalCare is my friend, and I actually want to learn from him.

Here’s how you can whitelist our emails before your delivery is interrupted

Of course, every e-mail system is different. Below are instructions for some of the popular ones. If yours isn’t here, please contact your ISP’s customer service for assistance.

Also if you forward us their answer, then we will add it on this page for others.

Gmail:

 

 

1. In your inbox, find an email from support@malcare.com (for example, your welcome email)
2. Drag this email to the “primary” tab of your inbox.
3. Add us to your contacts, so we can be friends.

 

 

4. You’ll see that all our emails will go to your primary folder in the future!

Yahoo! Mail

 

 

Hover over the sender’s email. Select “Add to contacts”. That’s it! You’re done!

Apple Mac Mail:

 

 

Select “Mail” and “Preferences” from the top menu.

In the “Preferences” window, click the “Rules” icon.

Click the “Add Rule” button.

 

 

In the “Rules” window, type a name for your rule in the “Description” field. Use the following settings: “If any of the following conditions are met: From Contains.”

Type our email address (support@malcare.com) in the text field beside “Contains.”

 

 

Select “Move Message” and “Inbox” from the drop-down menus. Click “Ok” to save the rule.

Outlook 2003 & Later:

Right-click on the message in your inbox.

Select “Junk E-mail” from the menu.

Click “Add Sender to Safe Senders List.”

 

 

Hotmail:

  1. Click “Options” in the upper right-hand corner.
  2. At the top of the page, click on the “Junk E-mail Protection” Link
  3. Next, click on “Safe List”, which is down near the bottom
  4. Copy and paste support@malcare.com where it says “Type an address or domain”
  5. Click the “Add” button